Testimonials

Hearing from our residents and their families is our greatest reward....

 

"Many thanks for looking after R during his stay it was very much appreciated by all the family"

Mrs D from Great Torrington - December 2011

"Thank you so much for the care and kindness you gave Dad during his short stay with you, and the freindly thoughfulness to us as visitors.  It was a great relief to know that his final weeks were comfortable and peaceful, for which we are very grateful.  Hatchmoor has already established an excellent reputation in the short time it has been opened, and we are certainly able to fully emphasise that."

Miss J from Buckland Brewer - November 2011

"To all the staff and of course the Chef - thank you for making Mum & Dad's 60th anniversary celebrations special for them."

Mrs P from Barnstaple - July 2011

 

"I like to take this opportunity to thank you and your staff at Hatchmoor for the wonderful care and affection B recieved during his stay with you.  He was most comfortable in the spacious room en suite, you should be very proud of the facilities you provide for the residents.  A very special thanks goes to the nursing staff and in particular to D and C who looked after B in a very professional way with love and care.  But also to the carers who are available to make sure he was comfortable and clean all the time.  A special thanks to D who really made B laugh till his last day and B always did like to have a joke.  They not only made B comfortable but also his visitors with cups of tea and cake.  I wish you the very best and certainly will recommend Hatchmoor to friends."

Mrs R from Braunton - July 2011

 

"I would like to thank you all for looking after me during the past week.  I am always amazed at how happy and patient you are with people like myself - but i will admit it's always nice to come home!!  I hope to see you all again in the future if I can get into Hatchmoor."

Mr D from Appledore - April 2011

 

"I am writing to you all juist to express my heartfelt thanks & gratitude for all your care for my mother.  During her brief stay with you she was looked after so patiently, kindley and with good humour - even in her awkward moments!  Her last few days were very difficult, both for mum & us, her family, but also for the staff.  I felt that throughout this, great compassion and profesionalism shone through - not just for mum, but also for all her relatives."

Dr M from Barnstaple - December 2010

 

"A little thank you for all your help, support & kindness to our mother BK, and to us, her children during her last days.  We used your mugs a lot - thought you could do with a 'top up'."

M, M & C from Barnstaple - December 2010

 

"Myself and M would like to thank you all for looking after our dear Mum.  You were very kind friendly and caring, we can't thank you all enough."

M, C, B & Family from Bideford - November 2010

"I would like to say a big thank you to you and your staff at Hatchmoor Nursing Home for the care and attention you gave W during his stay with you.  Also for the kindness you all showed to myself and my family at all times."

Mrs C from Umberleigh - October 2010

 

"Having numerous visits to Hatchmoor I was very aware that E had settled well and her health and state of mind were both much improved.  All the staff we met, interacted with E so sympathetically.  My last telephone conversation with her was just after she had had a bath.  She was chuckling with pleasure.  It was so good to experience her happiness aspecially after she had been so disturbed when she was in hospital.

Mrs H from Hitchin, Herts - August 2010

 

"I really want to say thank you to you and and your staff for the care and patience you showed to L over the past weeks.  She had a difficult few months, but was much happier with you."

Mrs P from Gloucester - August 2010

"Thankyou so much for all you did for R"

V, R & Family from Great Torrington - July 2010

"Thankyou so much for making Dad's last few weeks with us peaceful.  Especially a big thank you to the Nurses for there support."

J, J & R from Great Torrington - July 2010

 

"Thank you once again for looking after E so well; I found great comfort from the fact that all of the staff within the home were so helpful and friendly both in their dealings with myself and E during the time she stayed with you."

Mr D from Bideford - June 2010

"All the family have been greatly helped by knowing that R was not just looked after in Hatchmoor, but cared for.  I know how much he appreciated the cheerfulness and kindness of all your staff and his visitors the pleasent greetings they were given"

Mrs P from Umberleigh - June 2010

 

“Thank you to all the care you gave my Mother in her last year, I am convinced that the care, love, attention and diet she had during her life was instrumental in prolonging her life.”
 

Mr J from Northam - May 2010

 

"Just wanted to pass on my thanks to the wonderful work you and your team have been done in caring for my father. When it became clear that my Father could live independently we are so glad that we were able to find a place where he would be happy.”
 

Mrs C from Bideford - February 2010

 

“Thank you to the staff of Hatchmoor for caring for our Mother. We were not sure how she would take to living in a home, but your friendliness and care meant she was very happy and content”
 

Mrs S from Holsworthy - December 2009

 

“We would like to thank everyone at Hatchmoor for the time the spent with our Father, whatever needed to be done for him, was done with patience, understanding and care. Each day as we left him, we knew he was in good hands.”
 

Mr D from Barnstaple - Ocotober 2009

“To all the staff at Hatchmoor thank you for making my Mothers time at Hatchmoor very comfortable and happy. We appreciated everything you did for her and for making us feel so welcome.”
 

Mrs S from Barnstaple - October 2009